CONTENT & CARE
80% Wool 20% Other Fibres
Our model wears a UK 8 / EU 36 / US 4 et mesure 170 cm (5’7″)
GOOD TO KNOW/ /
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What is my Maison Chouchou size?
Use these measurement charts to help determine your size.
If you have a specific question or would like more information on sizing, please contact us. Email firstname.lastname@example.org or call +44(0)748 690 291 between 9am–5pm (GMT) Monday–Friday.
The measurements in the guide are based on measurements taken directly from the body, not the garment. If your measurement is between two sizes, we recommend you select the larger size.
Shipping rates and methods
Orders placed will be processed on the next working day from when they are received. These are estimates only and are not guaranteed. All orders are shipped with the delivery duty paid.
We ship to your door free of charge! All orders are dispatched with our courier; It usually (arrive) within 2-4 working days provided that the product is in stock. Every order has a tracking number, which can be used to trace your parcel online.
International orders ship via Registered Mail and arrive within 7-21 days, orders include tracking information and can be traced online.
Items are insured during the time they are in transit until they are delivered. A signature is required for all items delivered, at which point responsibility for your purchased products passes to you. Signature of any person at the delivery address is sufficient to prove delivery and the passing of risk in the products to you.
RETURNS % EXCHANGES
Need to return something?
Please return anything you’re not happy with. Promise, you won’t hurt our feelings.
Product returns will be accepted only if the notice to return the product is made within 14 days following the day on which you receive your order. A full refund of the product price will be made within 30 days of our receiving the goods to the credit or debit card that was used by you to pay. Please note that shipping charges will not be refunded. Ensure that the product is intact, undamaged, unworn and unwashed, that the packaging is also undamaged and the swing tag still attached.
Please note that the cost of return shipment and any associated customs duties and taxes is your responsibility. By returning any product(s) you will take full responsibility of the products return to our premises without costs or loss/damage. It is suggested that you utilise a carrier who can provide proof of delivery and insurance to cover loss/damage. For international returns, to avoid incurring duties and local taxes when entering the Romania, it is important that, when completing the shipping document, you clearly state in the description box ‘wearing apparel of Romania origin being returned. Please notify us of the details of your shipment so that we can look out for your parcel and process your refund quickly.
SC Maison Chouchou SRL-D
Strada Lascăr Catargi 22
+40 748 690 291